Reference

Terms and Conditions at 8jj

These terms form the binding agreement between you and 8jj the moment you open an account and access any part of our lobby.

Account eligibility by local lawWallet and withdrawal rulesPrivacy and data handlingFair-use and conduct policyAmendments and notice period
8jj Terms and Conditions at 8jj
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear or you believe your account has been handled in a way that does not match what is written here, contact us directly.

Live Chat Open the chat widget from any page on 8jj. Our agents are available around the clock and can pull up your account details and the relevant terms clause on the same screen.
Email Support Write to our support address for formal queries about these terms. We aim to respond within 24 hours and keep a full audit trail of every terms-related correspondence for your records.
Help Centre The Help Centre at 8jj.one hosts the current published version of these terms alongside summaries of each section, so you can find the clause you need without reading the entire document.
HOW WE HANDLE THIS

Data, Cookies, Security and Your Rights

We collect only what is necessary to operate your account, process withdrawals via UPI or Paytm, and keep the platform secure.

Data We Collect

We store your name, contact details, payment identifiers, and session logs. Nothing beyond what is needed to run your account, verify withdrawals, and meet the obligations set out in these terms.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to see which lobby sections get used most. You can adjust cookie preferences from the settings page at any time.

Account Security

Passwords are hashed and never stored in plain text. We require email verification on new devices and flag unusual login locations for a secondary check before granting access to your wallet.

Data Retention

Account data is kept for as long as your account remains active plus the minimum period required by applicable law. Once the retention window closes, personal data is deleted or anonymised.

Your Access Rights

You can request a copy of the data we hold on you, ask us to correct it, or request deletion where law permits. Submit the request via email; we action it within 30 days and confirm in writing.

Who Handles Complaints

Formal complaints about how we have applied these terms go to our compliance desk. Contact details are in the Help Centre. We acknowledge every complaint within 48 hours and resolve it in writing.

Common Questions About These Terms

The answers below cover the questions we see most often about how these terms work, what they mean for your account, and what steps you can take if something does not look right.

They take effect the moment you complete account registration on 8jj. Accessing the lobby, funding your wallet via UPI or Paytm, or placing any wager all constitute acceptance of the current published version of these terms.

We post a notice in your account dashboard and send an email to the address on file. The notice specifies the effective date. You have a reasonable window to review the changes before continued use counts as acceptance.

Yes. Send a written request to our support email. We compile and deliver your account data within 30 days of receiving the request and confirm delivery in writing so you have a record.

That clause is read down to the minimum extent required by the applicable law. The rest of the agreement continues in full force. Access and eligibility always depend on the laws where you are located.

Email our compliance desk — the address is in the Help Centre at 8jj.one. We acknowledge every complaint within 48 hours and provide a full written resolution, including any corrective steps we take on your account.

No. These terms govern account use, not a subscription. Deposits are made on your initiative; there is no auto-charge arrangement. Your wallet balance stays on your account until you withdraw it or we close the account.

We retain data for the minimum period required by applicable law after account closure. Once that window expires, personal data is permanently deleted or anonymised so it can no longer be linked back to you.